DOG-E-DESIGNS

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PRICES CAN$
PRICES U.S.$
SHIPPING CHARGES

 

 ORDERING INFORMATION

  PRICING        PAYMENT METHODS       SHIPPING      TURN-AROUND     

 RETURN POLICY            CONTACT INFO

PLACING AN ORDER
To place an order, you will need to know the following:

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ITEM

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SIZE

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COLOUR

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QUANTITY

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PERSONALIZING DETAILS (if applicable)

Please be sure to include your
name, shipping address,

    and your
preferred method of payment,
    at the time of your inquiry.

    After obtaining the above information, please email your order and we will get back to you with the final total including shipping (and taxes if applicable). 
      Email:  dogedesigns@gmail.com   

PRICING

For prices in CANADIAN $ please see PRICES CAN$
For prices in U.S.$ please see PRICES U.S.$

CANADIAN ORDERS
         orders shipped to: 
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ONTARIO  -     add 13% HST

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BRITISH COLUMBIA  -     add 5% GST

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NOVA SCOTIA   add 15% HST

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NEW BRUNSWICK, NEWFOUNDLAND  -   add 13% HST

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all other PROVINCES  -   add 5% GST

PAYMENT METHODS
(please do not send payment until the order total is verified)

CANADA  (CAN$)
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E-MONEY TRANSFER payment to be sent to dogedesigns@gmail.com 

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PAYPAL  -  we will send you a Paypal invoice

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as of Dec 20/18 we will no longer be able to accept Visa or Mastercard paid directly, you can still pay by credit card through Paypal
  
 (NO PERSONAL CHEQUES ACCEPTED)

UNITED STATES  (U.S.$)
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PAYPAL only  -  we will send you a Paypal invoice

INTERNATIONAL (outside of U.S. & Canada)  (U.S.$)
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PAYPAL only  -  we will send you a Paypal invoice

SHIPPING

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Payment must be received before item(s) are shipped.

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Multiple items can be shipped together to reduce shipping costs.

SHIPPING METHODS:  (Delivery times are not guaranteed)
        Canada: 
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expedited mail (1 - 10 bus. days) - includes insurance & tracking #

        United States: 
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air mail (approx. 1 - 2 weeks) - no insurance, no tracking #

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expedited mail (approx. 1 - 2 1/2 weeks) - includes insurance & tracking #

        International (outside of Canada & U.S.)
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air mail (approx. 2 - 4 weeks) - no insurance, no tracking #

TURN-AROUND TIME

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Most items can be made and shipped within 1 week. 

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Larger orders will take longer - approximate shipping date will be given at the time of ordering. 

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Orders placed between October 1 and December 15 may take longer than 1 week  to make
and ship because of the heavy volume of orders received.

RETURN POLICY

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exchanges available for stock items (return shipping charges will apply)

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a refund is available for stock items only - a 20% restocking charge will apply
(shipping charge will not be credited)

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items must be returned in the same condition as they were shipped

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items are to be returned within 14 days of the item being received

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personalized & customized items are final sale

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clearance items are final sale

email  for return authorization & return shipping information

CONTACT INFORMATION

  Email:  dogedesigns@gmail.com

ADDRESS:   DOG-E-DESIGNS
                 
       c/o Joan Watts 
                            3289 CPR Drive
                              Glencoe, ON 
                                 N0L 1M0  
                                  Canada

WEB ADDRESS:   www.dogedesigns.com  
                
or  www.dog-e-designscanada.com